Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
If you are having trouble placing your order- Call us : +91 987-392-365G(4) OR Email us: email@example.com
We are committed to ship products within 2 to 5 business days of the order being confirmed. In order to ensure on-time delivery of your order we ship your ordered goods only by premier courier service. The delivery time of the same may range from 3 to 7 business days depending on your location and availability.
We offer FREE Shipping on Orders above INR 250 else we charge INR 50 as shipping.
After we ship your order, an email with a tracking link will reach your inbox. Clicking on the link will give you the information on where your order is. This is third party tracking system through our courier partners.
In the unlikely event that the order has not reached you, please contact us on +91 987-392-365G(4) or firstname.lastname@example.org
No, presently we do not.
Please inform us immediately of the error and we will rectify it as long as the shipment has not been made. Once the order has been dispatched no changes to the order can be accepted and you are liable to pay full as per order invoice.
We have a No Return No Refund Policy. If however the product is damaged in transportation, we shall replace the product provided the product is returned to us in the original seal and packing. The responsibility and cost for returning the product to 365G will rest with you, the customer. We will not refund your money but replace the product. We will only replace those products which reach us within 7 working days from date of delivery.
In the unlikely event that there is a mismatch in the order you placed and the product you have received, please return the products in its original seal and packing to 365G. We shall replace them with your ordered products. However if the returned products are found to be unpacked and used, we shall not make the replacement.
We are unable to apply any discounts after an order has been placed on site.
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